shipping & returns
shipping policy
Units REQUIRE a processing time frame of 7 - 10 Business Days before shipping as they are hand made using sewing machine.
​
We offer various shipping methods:
Standard Shipping: 4-5 business days $4.99
Free Shipping for Orders $150 or more: 4-5 business days
International Shipping: 5-10 business days $29.99
​
​
return & exchange policy
May I make a exchange?
Yes, you can make an exchange within SEVEN (7) DAYS. Finishing Touch seal MUST NOT be Broken! The hair MUST NOT be unwrapped, Uncombed, Not Brushed, No fingers ran through the hair, worn, or altered in any way for an exchange!! If the hair is altered we will return the hair back to you.
All Sales are final on custom units & coloring.
When placing an order, make sure you choose the correct lengths, texture and/or color.
​
BEFORE CHECKING OUT, PLEASE ENSURE THAT YOUR BILLING & SHIPPING ADDRESS MATCHES. IF IT DOES NOT, OUR SYSTEM WILL AUTOMATICALLY CANCEL YOUR ORDER.